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Client Service Manager

Job in 400001, Mumbai, Maharashtra, India
Listing for: Confidential
Full Time position
Listed on 2026-02-03
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 150000 - 400000 INR Yearly INR 150000.00 400000.00 YEAR
Job Description & How to Apply Below
Oversee a team of customer service Associates and ensure they are providing an exceptional client experience.
Mastermind creative ways to deliver an exceptional client experience.
Interact with clients and build relationships with them while ensuring their needs are being met
Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience
Mastermind creative ways to deliver an exceptional client experience
Develop and oversee the implementation of client service protocols
Resolve complex client problems or disputes in a professional manner
Coach and support team members to help them meet departmental goals
Keep records and documentation of client interactions for training purposes
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