Manager – Reinsurance Operations; IC

Position: Manager – Reinsurance Operations (IC role)
We are seeking a talented individual to join our Operations team,part of our reinsurance and capital business at Marsh This is individual contributor role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Deputy Manager / Manager – Transactional Services (Individual Contributor)

We’re seeking a Deputy Manager / Manager - Transactional Services (Individual Contributor) who will manage operational excellence, Build/Maintain strong governance and lead the team to towards meeting goals.
Opportunity to enhance your knowledge in Re-insurance broking domain as well as Leadership skills.
Immense opportunity to lead Change Management initiatives as teams will be undergoing system/process migration .  Leading operational delivery for the team/BU/entities assigned and provide dashboard and metrics to show trends, figures and business insight.

We will count on you to:

Demonstrates strong knowledge of technical/functional insurance and reinsurance concepts, terms and contract clauses including Excess of Loss, Facultative & Proportional treaty.
Demonstrates basic knowledge of market practices within technical domain areas
Networks with external groups to increase own knowledge of the technical area.
Responsible for operational issues within direct area of responsibility; maintain robust operational management discipline using reporting metrics, ensuring all colleagues are operating rigorously within all published procedures and professional standards.
Ensure Compliance adherence to internal and external regulators guidelines
Be actively involved in managing FMEA, Risk Register and all compliance related matters as per the defined timelines.
Has good understanding of the concept of operational risk and how this is controlled within organization/department.
Helps teams minimize E&O exposure.
Manage migrations seamlessly – This includes system and/or work transfers by proactively identifying roadblocks, provide solutions and perfect execution
Ensure team members are trained adequately and all training documents/records maintained within the team.
Ensure leave policy as per business demands
Adherence to the Engagement rhythm - Conduct monthly performance reviews and appraisals within agreed timelines
Personally coaches and develops team members spending adequate time with them.
Develop effective relationships with the stakeholders (internal and external) and participate and contribute in meetings
Embed a continuous improvement culture by motivating & influencing teams to drive process improvement
Participate in central projects and deliver as per the agreed objectives

What you need to have:

Graduate (Commerce preferable)
8+ years of experience in Reinsurance broking in the operations area
The position requires technical expertise (Premiums, XOL)
Excellent communication and leadership skills
Organizational and time-management skills
Knowledge of Reinsurance Broking business and the related terminologies.
In-depth knowledge of performance metrics
Ability to prioritize and handle multiple tasks/projects during peak volume periods
Collaborative mindset across levels and teams
Good command on MS Office applications (MS-Excel, MS-Word)
Should be comfortable for 12-9 PM / 1-10 PM shift

What makes you stand out?

Adaptable communicator, facilitator, influencer and problem solver
Good relationship skills, Proven ability to work on own initiative as well as in a team
Ability to multi-task and prioritize time effectively
CII Certification
Proven Reinsurance domain knowledge
Excellent Team Management Skills

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture…