Regional Manager - Hospital​/Clinics

Regional Manager – Clinic Growth & Multi-Locations

Experience:

5–10 Years
Industry: Healthcare / Clinics / Wellness / Hospitals
Travel: 15–20 Days per Month
Budget: 15 LPA

Location:

Mumbai

Job Description:

We are looking for a  Regional Manager  to manage and drive the growth, performance, and  patient experience of multiple clinics  across the assigned region.

Key Responsibilities
Drive  clinic revenue, patient footfall, conversion, repeat visits, and overall business growth .
Monitor clinic-wise performance, identify gaps, and implement improvement plans.
Manage and motivate  front desk and clinic support teams  and drive accountability.
Ensure a smooth  patient journey  from enquiry and appointment through consultation, treatment, billing, and follow-up.
Monitor patient follow-ups, missed appointments, conversions, retention, and satisfaction.
Ensure smooth clinic operations, SOP adherence, issue resolution, and service standards.
Monitor  stock and inventory  and coordinate timely replenishment.
Coordinate with central marketing/business teams to improve patient footfall.
Develop  local tie-ups, referral networks, and business opportunities  with doctors, healthcare professionals, corporates, and institutions.
Conduct regular clinic visits, team reviews, training, and performance assessments.
Prepare and share regular  clinic performance reports and actionable insights  with senior management.

Candidate Profile
5–10 years of experience in  clinic operations, healthcare, wellness, hospitals, diagnostics, or multi-location service businesses .
Strong experience in  multi-clinic/location management and business target achievement .
Strong leadership, team management, problem-solving, communication, and business development skills.
Patient-centric and result-oriented approach.
Willingness to travel  15–20 days per month .