Guest Services Associate

Food & Beverage Associate (F&B Associate)

Location:

China Bistro – Chembur

Job Summary
The Food & Beverage Associate is responsible for delivering high-quality food and beverage service to guests, ensuring a pleasant dining experience by maintaining service standards, hygiene, and guest satisfaction at all times.

Key Responsibilities
Greet guests warmly and escort them to their tables
Present menus, explain dishes, and recommend food & beverage options
Take accurate food and beverage orders and enter them into the POS system
Serve food and beverages promptly as per service standards
Ensure table setup, cleanliness, and proper mise-en-place
Coordinate with kitchen and bar team for smooth service flow
Handle guest requests, feedback, and minor complaints professionally
Maintain hygiene, grooming, and safety standards at all times
Assist in opening and closing duties of the restaurant
Support team members during peak hours to ensure efficient service

Desired Candidate Profile
1–3 years  of experience in a restaurant or hospitality setup
Knowledge of Chinese/Pan-Asian cuisine preferred
Good communication skills in English & Hindi
Customer-oriented with a positive attitude
Ability to work in rotational shifts, weekends, and holidays
Team player with willingness to learn and grow
Educational Qualification
Diploma/degree in Hotel Management preferred
Freshers with good attitude and communication skills may also be considered
Skills Required
Guest service excellence
Food & beverage service knowledge
Order-taking and POS handling
Time management
Personal grooming and hygiene
Why Join China Bistro?
Work with a reputed Pan-Asian restaurant brand
Professional work environment
Growth and learning opportunities in the F&B industry