Reporting & Merchandising Manager

Company Description

Milano Jewelry is a Direct-to-Consumer retail jewelry chain with over 40 locations in the Caribbean, Mexico, and Alaska. Headquartered in the New York City Diamond District, Milano's vertical integration from manufacturing to retail offers duty-free shopping savings with high-end quality and service.

Job Summary:

We are seeking a highly analytical and detail-oriented Reporting & Merchandising professional to join our India office. This role bridges reporting, product data management, and merchandising optimization to ensure our retail and eCommerce channels are supported with accurate insights, well-organized inventory data, and trend-driven assortments.

The ideal candidate will combine strong analytical skills with an understanding of merchandising strategy, helping drive better decision-making and improved sales performance across our global store network and online platform.

Key Responsibilities:

Reporting & Analytics

- Prepare regular and ad hoc business reports on sales, inventory, and KPIs for management.
- Analyze product, store, and vendor performance to identify opportunities for improved turnover and ROI.
- Track sell-through, stock levels, and replenishment needs, ensuring optimal product distribution across stores.
- Support monthly and seasonal business reviews with clear, actionable insights.

Inventory Management & Taxonomy

- Ensure product taxonomy, attributes, and categorization are properly maintained in the system.
- Validate product master data, including pricing, metal type, diamond/gemstone details, and SKU mapping.
- Identify data gaps or inconsistencies and work with the merchandising and inventory teams to correct them.

Merchandising Optimization

- Review product listings and assets (images, descriptions, copy) to ensure accuracy, brand consistency, and SEO best practices.
- Partner with the creative and merchandising teams to improve product presentation and conversion.
- Monitor product and category trends, providing recommendations for new product development or assortment adjustments.
- Support A/B testing and site performance tracking to optimize merchandising strategies.

Ideal Candidate:

- Experience:

7+ years in Merchandising, eCommerce, Retail Planning, or related fields — preferably within luxury, jewelry, or fashion.
- Analytical Mindset:
Strong ability to interpret sales and web analytics data to drive merchandising and assortment decisions.
- Attention to Detail:
Adept at reviewing product data, ensuring accuracy, and maintaining consistent taxonomy.

- Cross-Functional Collaboration:

Comfortable working across merchandising, creative, marketing, and tech teams.
- Technical

Skills:

- Proficient in Excel, Google Sheets, and data visualization tools (e.g., Power BI, Looker, or Tableau).
- Understanding of eCommerce platforms (e.g., Shopify) and analytics tools (e.g., GA4, Triple Whale, or similar).
- Experience managing or auditing large product databases.
- Performance-Driven:
Knowledge of A/B testing, site optimization, and KPI tracking to continuously improve results.