Showroom Manager

Showroom Manager - Mumbai

Job description

We are seeking a highly motivated and experienced individual to join our team as a Retail Store Manager for our Global Watch Brands stores. As a pivotal member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, driving sales, and ensuring an exceptional customer experience.

Roles & Responsibilities :

Store Operations:

- Manage all aspects of daily store operations, including opening and closing procedures.
- Ensure the store is well-maintained, clean, and visually appealing at all times.
- Monitor and manage inventory levels to optimize product availability.

Sales Leadership:

- Drive sales growth and meet/exceed sales targets through effective staff management and motivation.
- Provide guidance and support to sales associates to enhance their product knowledge and customer service skills.
- Implement sales strategies and promotions to maximize revenue.

Customer Service:

- Foster a customer-centric environment, ensuring an exceptional shopping experience.
- Handle customer inquiries, complaints, and issues promptly and professionally.
- Build and maintain strong customer relationships.

Team Management:

- Recruit, train, and supervise store staff.
- Create a positive and collaborative work environment.
- Conduct regular performance evaluations and provide constructive feedback.

Financial Management:

- Monitor and manage the store's budget, expenses, and financial performance.
- Implement cost-effective measures to optimize profitability.

Security and Compliance:

- Ensure adherence to security and safety protocols.
- Comply with all relevant regulations and company policies.

Requirements:

- Proven experience as a Retail Manager, preferably in the Watch Industry.
- Excellent communication and customer service abilities.
- Familiarity with inventory management and sales techniques.