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Job Description & How to Apply Below
Worli, Mumbai.
Position Details:
●
Job Title:
Counsellor
●
Work Hours:
9-hour shifts, including rotational shifts for 24/7 coverage.
● Working day:
Monday to Saturday
Shift Timings: 9:00pm to 6:00pm/12:00pm to 8:00pm
Responsibilities:
● Offer empathetic support and counselling to victims of online abuse.
● Understand and assess the nature of the victim's issues, providing
appropriate guidance.
● Handle emergency situations, provide immediate guidance, and escalate cases
when necessary.
● Educate victims about online safety, prevention measures, and digital
wellbeing.
● Maintain confidentiality and offer a safe space for individuals seeking help.
● Keep records of counselling sessions and follow up on victim progress.
Requirements:
- ● Certified in counselling or psychology.
● Experience in handling sensitive and high-stress situations
● Knowledge of cyber crime, online abuse, and human behaviour is a plus.
● Excellent communication skills in Hindi, English, Marathi.
● Flexibility to work in a rotational 8-hour shift (as this is a 24-hour helpline).
● Ability to provide compassionate, non-judgmental support to individuals in
need.
If you are interested then Kindly contact me on and drop your updated profile to me at
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