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Job Description & How to Apply Below
Goregaon, Maharashtra, India (On-site)
Shift: 24/7 (5 days working)
Roles & Responsibilities :
Accent Neutralization:
Reduc e regional influence on speech for better global comprehension
.Pronunciation & Articulation:
Trai n agents to pronounce words clearly and correctly
.Voice Modulation & Tone:
Develo p skills to maintain a professional, empathetic, and confident tone
.Listening Skills :
Enhance active listening for accurate understanding and response
.Customer Service Language :
Teach appropriate phrases, vocabulary, and cultural nuances for international interactions
.Key Deliverables
:
Customized voice training modules
.Individual and group coaching sessions
.Pre- and post-training assessments to measure improvement
.Feedback reports and recommendations for continuous development
.
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