Business Operations Analyst

Business Operations Analyst

$60,000 - $71,000

VP for Information Technology_B

The Business Operations Analyst is a key professional role within Information Technology, providing advanced financial, operational, and systems analysis to support the University's technology operations. This position manages and analyzes critical functions including budgeting, procurement, enterprise billing, HR position management, vendor and contract administration, and financial reporting. The analyst also develops automated reconciliation models, dashboards, and process improvements that reduce manual effort, strengthen internal controls, improve data accuracy, and provide greater transparency for decision-making.

Working collaboratively with IT, Finance, HR, Procurement, and other campus partners, this position requires strong analytical skills, independent judgment, technical proficiency, and the ability to manage complex financial and operational processes.

Candidates for searches must have current authorization to be employed in the U.S. without sponsorship.

The IT Business Operations Analyst provides advanced operational, financial, and systems analysis support for Information Technology. This position integrates financial management, enterprise billing systems, procurement processes, HR position management, vendor coordination, and data analytics to improve operational efficiency through automation and process optimization. The analyst focuses on improving IT business processes, supporting budgeting and resource management, and advancing transparency and accountability across IT services.

These duties require advanced independent judgment, analytical expertise, and technical proficiency across enterprise financial and workflow systems, as well as the ability to manage high-volume transactional data while ensuring compliance, accuracy, and operational efficiency.

• 1. Manage procurement lifecycle activities, including preparation of purchase requisitions and purchase orders, invoice validation, vendor communication, credit card reconciliation, receipt verification, and payment processing in compliance with university policy.
• 2. Prepare, validate, and process Banner journal vouchers, accounting feeds, budget transfers, and financial adjustments; reconcile FOAPAL activity and resolve discrepancies in coordination with the Controller's Office.
• 3. Process and audit HR position actions, including position modifications, postings, hiring proposals, and changes related to IT personnel; coordinate with HR/Payroll to ensure timely and accurate processing.
• 4. Administer and reconcile monthly enterprise billing processes, including voice, network, server, print management, cloud services, and digital platforms; ensure accuracy of accounting feeds before Banner upload.
• 5. Develop and maintain automated reconciliation models, dashboards, and financial reporting tools to improve operational transparency and decision-making efficiency.
• 6. Support month-end and year-end close processes, including billing audits, recharge balancing, accounting feed verification, and preparation of supporting documentation for grants and foundation reporting.
• 7. Provide analytical support for server, cloud (e.g., Azure), and infrastructure cost recovery models; support recharge methodology development and automation enhancements.
• 8. Respond to departmental inquiries regarding billing, recharge calculations, budget activity, and procurement processes; provide documentation and reporting as requested.
• 9. Identify, recommend, and implement workflow automation and process improvements to reduce manual effort,…