Service Coordinator

Service Coordinator – State of Indiana

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Work for Indiana
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Join one of the largest employers in the state, offering competitive compensation and a robust benefits package.

About The Family & Social Services Administration (FSSA):
The Division of Disability, Aging and Rehabilitative Services supports older adults and individuals with disabilities through community resources.

The Bureau of Developmental Disability Services – Service Coordinator monitors BDDS placements for individuals with intellectual disabilities, ensuring health and safety while facilitating skill acquisition and enhancement. Responsibilities include Intake, Eligibility, Level of Care, and Service Monitoring.

Ideal candidate: bachelor’s degree in social services or a health‑related field plus at least one year of experience working with individuals with disabilities. Ability to travel required.

Starts at $47,320.00, commensurate with education or experience.

• Monitor key performance indicators to ensure program effectiveness.
• Assist in developing, updating, and monitoring all policies & procedures.
• Answer customer questions about program policies and procedures.
• Act as technical consultant to stakeholders.
• Prepare and disseminate monthly & annual program reports.
• Review the budget and ensure appropriate allocation of program assets.
• Monitor compliance and recommend efficiencies.
• Prepare training materials and train agency employees.
• Deliver communication plans.
• Serve as liaison between agency and other state and federal agencies.

Other duties may be assigned.

Qualifications:

• Bachelor's degree and 1+ year experience, or
• Associate's degree and 3+ years experience, or
• At least 5+ years experience applying similar knowledge, skills, and abilities.

Additional knowledge and skills include:

• Working knowledge in program subject matter.
• Specialized knowledge of program area, rules, and regulations.
• Basic knowledge of federal and state laws governing the programs.
• Ability to implement new principles and policies.
• Effective communication skills.
• Ability to apply general rules to specific problems.
• Capability to work with a variety of stakeholders.
• Knowledge of accounting & budget principles.
• Ability to perform essential functions with reasonable accommodation.

May be utilized in a supervisory capacity based on agency needs.

Comprehensive benefits package for full‑time employees including:

• Three medical plans (RX, vision, dental).
• Wellness Rewards Program.
• Health savings account with bi‑weekly state contribution.
• 457(b) account with employer match.
• Two fully‑funded pension plan options.
• Paid leave policies including 150 hours New Parent Leave, up to eight weeks paid childbirth recovery leave, up to 15 hours community service leave.
• Combined 180 hours of paid vacation, personal, and sick leave.
• 12 paid holidays, 14 on election years.
• Education Reimbursement Program.
• Group life insurance.
• Referral Bonus program.
• Employee assistance program covering behavioral health visits.
• Qualified employer for Public Service Loan Forgiveness Program.
• Free parking for most positions.
• Free Linked In Learning access.

The State of Indiana is an Equal Opportunity Employer. Reasonable accommodations may be available. To request accommodations, contact

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Government Administration