Part-Time Sales Teammate

Overview

Part-Time Sales Teammate at The Buckle, Inc. The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

• Greet Guests with a friendly, engaging attitude, and provide legendary service to each Guest.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate product knowledge and sales education, and share that knowledge with the team.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Stay consistent on personal sales and contribute to team presentations per the Sales Presentation Guide (SPG).
• Achieve personal sales-per-hour, average sale, and net sales goals set by Store Management.
• Provide legendary service throughout the store in Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise; check out and bag purchases; prepare merchandise for alterations.
• Be knowledgeable of all exchange and return procedures and turn them into a positive experience.
• Use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meet or exceed performance standards in Buckle business builders and guest loyalty activities (fit appointments, Buckle credit card, guest connect).
• Place special Orders or contact other stores to locate desired merchandise.
• Maintain and build good Guest relationships to develop a client-based business.
• Develop and maintain knowledge of Buckle’s customer service expectations to meet Guest needs.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.

• Recognize recruiting opportunities using Jobs & Careers cards, email referrals and Teammate recommendations.
• Create relationships through Guest Loyalty and Guest Preferred.
• Maintain a professional and respectful attitude at all times, creating a positive floor culture.

• Present merchandise to maximize sales and optimize merchandise turn.
• Stay current on product range.
• Identify product improvements, new product ideas, and feedback with Teammates and Guests.
• Ensure sales floor is consistently sized and new freight is displayed appropriately.

• Work a flexible schedule, including mornings, evenings, weekends, and holiday periods based on store needs.
• Open and close cash registers, balance cash drawers, and perform related POS tasks.
• Monitor for security risks and follow Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of POS procedures and policies regarding payments, exchanges and Loss Prevention practices.
• Perform merchandising tasks (handling freight, re-merchandising, displays, price markdowns, transfers).
• Maintain a clean, organized, and shoppable store; provide feedback to Store Manager and Leadership Team on merchandise handling concerns.
• Communicate policy violations and Teammate or Guest concerns to management promptly and confidentially.
• Understand and apply Buckle’s Code of Ethics and policies, procedures, and handbooks.
• Fulfill the mission statement by performing duties with high customer service and a positive team spirit.
• Special projects and other duties as assigned.

This job has no supervisory responsibilities.

• Teammate Discount
• Performance Bonuses
• Employee Assistance Program
• 401(k) (subject to additional requirements)
• Paid Sick Time (where required by state)

No prior experience or training required.

The physical demands described here are representative of those that must be met by a Teammate to successfully…