Store Management - Muncie Mall, Muncie

Store Management - Muncie Mall, Muncie, IN at JD Finish Line. Position Title(s):
Assistant Store Manager and Supervisor. At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.

You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

• Leadership & Team Management:
  Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer
  
  Experience:
  
  Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance:
  Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence:
  Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management:
  Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement:
  Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving:
  Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

• Experience:
  
  Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership
  
  Skills:
  
  Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical
  
  Skills:
  
  Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility:
  Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy:
  Proficiency in retail management software and basic computer applications.

• Assistant Store Manager:
  • Open availability, including hours necessary to open and close the store (mornings, days, and nights).
  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours, with increases during peak periods (e.g., Holiday, Back-to-School).
• Supervisor:
  • Availability during the hours necessary to open and close the store (mornings, days, and nights).
  • Minimum of 5 days of availability.
  • Minimum standard of 30 hours per week.
• All Management:
  • Availability on weekends and holidays.
  • Punctuality and regular attendance consistent with company policies.
  • Must have reliable transportation.
  • Must speak English clearly to converse with customers and supervise staff.
  • Must be able to read and write English and perform business-related mathematics to carry out normal business and understand sales reports.
  • May require the ability to move to different locations within the company s network based on operational needs and career growth.

• Prolonged standing for up to 14 hours per day.
• During peak periods, extended hours including days up to 12 hours.
• Stooping, kneeling, reaching, and pulling to stock merchandise.
• May climb ladders or stairs to stock or obtain merchandise.
• Regularly lift items weighing 5-25 lbs (higher in some cases).
• Good vision, including color differentiation.
• Moderately noisy retail environment.

• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The…