Social Services Director

Facility:
Pine Knoll Rehabilitation Centre

** NEW BUILD/ADDITION OPENING WINTER OF 2026!!
* Compensation Range: $ 60K - $75K Annually
Benefits:
- Medical
- Dental
- Vision
- Vacation Time
- Tuition Reimbursement

The Social Services Director is responsible for planning, coordinating, and overseeing the facility's social services program to support residents' psychosocial well-being, dignity, independence, rights, and quality of life. This position provides leadership in resident assessments, care planning, discharge planning, family communication, community resource coordination, and regulatory compliance.

The Director works collaboratively with the Administrator, Director of Nursing, Medical Director, rehabilitation staff, dietary services, activities department, residents, and families to ensure that each resident receives appropriate social services in accordance with individual needs and applicable Indiana and federal requirements.

• - Manage and oversee the daily operations of the Social Services Department.
• - Establish department procedures, workflows, documentation standards, and quality expectations.
• - Ensure appropriate staffing, coverage, and delivery of social services based on resident needs and applicable regulations.
• - Train, supervise, and evaluate social services staff and designees, as applicable.
• - Maintain department records, reports, and documentation for internal audits and regulatory surveys.
• - Collaborate with facility leadership to address concerns, resolve barriers to care, and improve resident outcomes.

• - Complete or coordinate psychosocial assessments upon admission and as required by changes in resident condition or facility policy.
• - Identify residents' emotional, social, cultural, financial, behavioral, and family support needs.
• - Develop, implement, review, and update individualized care plans.
• - Participate in interdisciplinary care plan meetings and ensure social services interventions are documented.
• - Support residents as they adjust to the facility, changes in independence, chronic illness, cognitive impairment, and end-of-life concerns.

• - Promote resident dignity, privacy, choice, autonomy, and participation in care decisions.
• - Respond to resident grievances, concerns, complaints, and requests for assistance.
• - Help residents understand facility policies, resident rights, and available resources.
• - Assist with family concerns, communication challenges, and conflict resolution.
• - Follow facility procedures and applicable reporting requirements for suspected abuse, neglect, exploitation, or other safety concerns.

• - Coordinate the social services components of admission, transfer, discharge, and relocation.
• - Assess barriers to safe discharge, including housing, caregiver support, financial resources, transportation, and access to medications or follow-up care.
• - Coordinate referrals to home health, hospice, community agencies, behavioral health providers, and other services as appropriate.
• - Educate residents and families regarding discharge options and community resources.
• - Document discharge planning, resident preferences, referrals, and follow-up arrangements.

• - Serve as a point of contact for residents' families and representatives regarding psychosocial needs and available services.
• - Facilitate family meetings and care conferences.
• - Connect residents and families with Medicare, Medicaid, benefits assistance, transportation, counseling, and other community resources.
• - Promote meaningful family involvement and continued relationships with the…