Aquatics Customer Service Attendant - Seasonal
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Aquatics Customer Service Attendant - Seasonal
Join to apply for the Aquatics Customer Service Attendant - Seasonal role at Mundelein Park & Recreation District
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Position Type: Seasonal:
Non-Exempt Hourly Start Date: May 2026
Hiring Wage Range: $15.00 - $16.00 per hour DOQ
Full Wage Range: $15.00 - $17.00 per hour
Benefits: District Discounts
Summary The Aquatics Customer Service Attendant is responsible for a wide variety of duties including, but not limited to, providing exceptional customer service, greeting and checking in all members and patrons, and handling membership and day pass sales. This position requires varying hours including weekends and holidays. The Aquatics Customer Service Attendant will also work closely with the Aquatics Manager and Shift Manager.
Qualifications - Education, Experience And Training
Must be at least 16 years of age. Must be able to work in a public and professional manner. The individual must show maturity and demonstrate the ability to accurately use addition, subtraction, division, multiplication, fractions, and decimals. The individual must show proficiency with the Park District computer system. CPR, First Aid and AED Certification required and if not certified, he/she must become certified.
Essential Functions
Duties and Responsibilities
- Maintain accurate records of pass purchases, daily fees received, program attendance, and daily attendance.
- Ensure all pass holders have an accurate and up to date pass.
- Report all unsafe conditions to the Shift Manager and/or Deck Supervisors.
- Complete all assigned cleaning duties and keep the cash area in a tidy and organized manner.
- Gain knowledge of the established Emergency Action Plan.
- Report on time for all scheduled shifts.
- Accurately record inventory deductions.
- Practice and follow all policies and procedures as stated in the policy and procedures and directed by the Aquatic Manager, Shift Manager, and Deck Supervisors.
- Perform other related duties, as assigned.
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