Collector - Self Accounts

Collector – Self Pay Accounts

219 Health Network (also Powers Health) is looking for a Patient Financial Services Self‑Pay Collector to manage and resolve all discharged self‑pay accounts, driving cash flow and minimizing bad debt.

• Resolve all discharged self‑pay account receivables.
• Maximize hospital cash flow and minimize bad debt expenses.
• Contact patients to resolve balances.
• Offer payment plans and other options such as Help Loan Program and Helping Hand.
• Add insurance information and set up for billing.
• Verify patient eligibility for Medicaid.

• High School diploma or GED.
• Call center and telephone work experience.
• Cash collections experience.
• Experience in a hospital or medical business office preferred.
• Knowledge of insurance benefits, coordination of benefits, and Indiana Medicaid programs preferred.
• Basic knowledge of medical terminology and billing practices.
• Excellent communication skills when dealing with patients, public, co‑workers, and professional offices.
• Ability to communicate in Spanish desired.
• Extensive experience and knowledge of PC applications, including Microsoft Word, Outlook and Excel.
• Proficiency with a 10‑key calculator and ability to perform mathematical calculations.
• Accurate typing skills of 35 wpm.
• High‑level problem‑solving and analytical skills.
• Ability to work independently and multi‑task while working in a collaborative, team environment with a positive attitude.
• Detail oriented.
• Must be able to work in a fast‑paced environment and meet deadlines.

• Medical, dental, and vision coverage
• Wellness program, including free screenings
• Healthcare and Dependent Care Spending Accounts (HSA)
• Retirement savings plan
• Life insurance
• Disability income protection
• Employee Assistance Program (EAP)
• Fitness center discount program
• Tuition assistance and career development
• Paid Time Off (PTO)
• Reward and recognition programs

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Accounting/Auditing and Finance
• Location:
  
  Chicago, IL

Our comprehensive benefits program includes, but is not limited to: [benefit list above]. If you are serious about building a career in healthcare financial services, we invite you to apply today!