Lead CSM: Premier Accounts & AI Transformation
Listed on 2026-10-31
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Business
Customer Success Management, Client Relationship Management
Relativity seeks a Lead Customer Success Manager to own Premier Tier accounts, coach the CSM team, and set the standard for practice quality.
You will drive AI adoption, governance, and executive-level engagement, shaping how AI-enabled workflows transform legal practice and adoption across the org.
As a methodology leader, you’ll craft playbooks, lead cross-functional forums, and push for measurable outcomes that advance renewal and expansion opportunities.
Are you ready to take on the Lead CSM:
Premier Accounts & AI Transformation role at Relativity?
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Lead CSM:
Premier Accounts & AI Transformation role in the description above.
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