Systems Analyst

Position: Systems Analyst 2

Job Title

Systems Analyst 2

Department

Admin Information Systems Services

Salary

Commensurate with experience

Job Summary /Basic Function

The role of Systems Analyst 2 is to maintain data integrity and ensure the smooth operation of the Enterprise Application systems and integrations with third‑party applications. This position will collaborate closely with end‑users, monitor business processes, and offer innovative solutions to enhance administrative functions that support students, faculty, staff, alumni, and the institution's broader objectives. The Systems Analyst 2 will contribute to the overall business improvement process, exhibit excellent troubleshooting, diagnostic, and decision‑making skills, and possess a thorough understanding of programming, database, and API concepts and design.

Duties

and Responsibilities

Maintain data integrity to ensure efficient Enterprise Application operations and integrations with third‑party systems; collaborate closely with end‑users to gather requirements, design, test, and implement computer information systems, software applications, integrations, reports, dashboards, and process improvements that support the institution's goals; monitor and assess the quality of technical and functional business processes to identify data‑related issues, and provide effective resolutions; conduct feasibility studies of programming requests and provide technical guidance to customers on programming issues;

assist operations staff in troubleshooting and resolving system‑related problems; coordinate the installation of patches and upgrades with database administrators, system support teams, and functional users; maintain expertise in the institution's enterprise applications, reporting techniques, and relevant business procedures; serve as a knowledgeable resource to guide and train other Systems Analysts on business processes, data usage, system integration, and cross‑system dependencies;

act as a liaison between technical teams and user departments to ensure smooth communication and collaboration; and contribute continuously to business improvement initiatives.

ITD is seeking to fill two positions, providing primary support to the Advancement and Student administrative units.

Required Education

Associate degree or bachelor’s degree (experience requirements for each degree are in the Required Related Experience section).

Required Related Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field:
  Two (2) years of relevant experience is required.
• Bachelor’s degree in any field:
  Three (3) years of relevant experience is required.
• Associate’s degree in any field:
  Four (4) years of relevant experience is required.

Desirable Related Experience

• Experience working in higher education administrative programming.
• Experience providing technical support to Ellucian Banner.
• Experience providing technical support to Oracle ERP, HCM, and EPM Cloud Applications.

Documents Needed to Apply

Resume Required.

MTSU offers a comprehensive benefits package, including but not limited to the following:

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12‑month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

for additional information.

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at (Use the "Apply for this Job" box below). or by contacting MTSU Public Safety at .

MTSU is a Tobacco & Drug‑Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply:

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call  or email emp.

Application Review Date:

April 8, 2026; for optimal consideration, please apply before December 22, 2025.

Advertisement Opened:

12/08/2025 01:00 AM CST

Final date to receive applications:

04/08/2026 11:55 PM CST

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