Desktop Support Engineer — Frontline IT Services
Listed on 2026-10-30
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IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Technical Support
CBTS is seeking a Service Desk Agent Level 1 to provide frontline customer service and technical support for business products and IT services. The role involves resolving issues, logging detailed tickets, and escalating complex problems to Level 2 while maintaining high customer satisfaction.
The ideal candidate has 1–3 years in a tech support or service desk environment, strong communication skills, and a basic understanding of IT systems and networking.
We are looking to fill the Desktop Support Engineer — Frontline IT Services position at CBTS in TN, United States.
We appreciate your interest in this position.
Join CBTS and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Desktop Support Engineer — Frontline IT Services role at CBTS, based in TN, United States.
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