Site Manager

Join to apply for the Site Manager role at Take 5 Car Wash
.

Location:

Murfreesboro, TN | Salary: $65,000.00 – $80,000.00 per year.

• Oversee recruiting efforts by interviewing, selecting, and onboarding team members who align with Whistle Express values.
• Provide hands‑on training, guidance, and ongoing development to ensure team members are confident and capable in their roles.
• Foster a positive, high‑performing team culture by modeling strong leadership, encouraging open communication, and recognizing great work.
• Hold regular team meetings and check‑ins to share updates, align expectations, and support team growth.
• Partner with Assistant Site Manager to build bench strength and prepare team members for future leadership opportunities.

• Monitor daily interactions to ensure every customer receives friendly, timely, and professional service.
• Respond to customer questions, concerns, or complaints, escalating when necessary to maintain satisfaction.
• Promote unlimited wash memberships and other services to enhance customer engagement and retention.
• Train and support team members to consistently deliver high‑quality customer experience.
• Identify opportunities to improve customer satisfaction and provide feedback to the team for implementation.

• Monitor daily site operations to ensure efficiency, safety, and adherence to company standards.
• Inspect and maintain equipment regularly, reporting or resolving any malfunctions promptly.
• Verify that all vehicles leaving the site meet Whistle’s quality standards.
• Enforce safety protocols and guide the team in following proper procedures to maintain a safe work environment.
• Identify operational challenges and implement improvements to keep the site running smoothly.

• Track daily, weekly, and monthly sales metrics to monitor site performance against goals.
• Promote unlimited wash memberships and additional services to increase revenue.
• Assist in planning and executing site promotions and marketing initiatives to drive sales.
• Monitor and manage the site budget, controlling expenses while maximizing profitability.
• Identify trends or opportunities in sales and financial data and recommend strategies to improve performance.

• Display strong judgment when responding to customer concerns, resolving issues in a way that maintains satisfaction and aligns with site standards.
• Identify operational challenges and implement corrective measures to keep site performance running smoothly.
• Make informed, timely decisions to resolve issues that impact the team.
• Collaborate with team members to brainstorm solutions and improve processes.
• Analyze recurring problems or trends and recommend strategic changes.

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.

• Mid‑Senior level

• Full‑time

• Project Management and Information Technology

• Retail