Aviation Supervisor

Fox Trot Aviation Services is seeking a consistently hard working Aviation Supervisor who is committed to reliable quality service, customer relationships, and building a rock steady team. Based at the Smyrna/Rutherford County Airport Authority (MQY).

This position will is mainly day shift Monday-Friday with some flexibility for nights and weekends if needed.

The Aviation Supervisor (AS) is a key leadership position responsible for ensuring the highest standards of safety, quality, and operational efficiency within the aircraft detailing team. The Supervisor will work closely with and assist the Operations Manager in overseeing daily operations, managing team performance, enforcing safety protocols, and ensuring the quality of service provided to clients. This role requires a proactive, organized, and adaptable leader with strong communication skills and a deep understanding of safety and operational procedures.

The Aviation Supervisor will also handle scheduling, team training, and ensure accurate safety compliance documentation.

1.
Safety Management:

• Demonstrate comprehensive knowledge of safety protocols, and enforce these policies across the team.
• Identify and communicate any hazardous behaviors or unsafe conditions on the jobsite.
• Develop and implement strategies to improve safety standards on all worksites.
• Complete and submit safety documentation including HIT Forms
  , Safety Stand Downs
  , and Hazardous Attitude Reports
  .
• Assist in incident investigations, ensuring proper documentation, communication, and follow-through.
• Collaborate with the Training/Safety Department to ensure up-to-date compliance with safety protocols and maintain accurate training records.

2.
Scheduling and Staffing:

• Build and manage work schedules to optimize operational flow and meet service needs.
• Report scheduling requests or concerns to the Operations Manager and adapt to changes in a positive manner.
• In the absence of the Operations Manager, assume full responsibility for scheduling and operational coordination.
• Document and report attendance, call-offs, or absences and communicate this information to the OM.
• Participate in the hiring process, including interviewing candidates and ensuring timely onboarding, background checks, and drug testing.
• Assess team member skills, provide feedback, and communicate personnel needs and performance issues to the OM.
• Ensure staffing levels align with job budgets, and address any attendance or personnel issues with the OM.

3.
Quality Control & Certification:

• Maintain high aircraft cleaning quality.
• Conduct detailed inspections of aircraft to identify quality imperfections and ensure all work meets company standards.
• Perform final quality control (QC) checks on aircraft and resolve issues such as missed bugs, bright work, and interior cleanliness.
• Track and complete Critical to Quality (CTQ) audits and quality assessments.

4.
Team Training and Development:

• Lead training sessions for team members on aircraft detailing procedures, safety compliance, and operational standards.
• Create and present training materials, including slide decks, to ensure all new hires are equipped with the necessary knowledge.
• Collaborate with the Training/Safety Department to ensure consistent safety compliance and track training progress.

5.
Operational Support:

• Ensure the GO-Bag
  , carts, and van stock meet the minimum operational needs by reviewing reorder forms with the OM.
• Identify and rectify shortages or inadequacies in equipment or chemical supplies.
• Oversee that all vehicles are properly fueled, maintained, and ready for dispatch. Conduct regular vehicle inspections and report discrepancies or damages to the OM.
• Ensure vehicles and equipment are operated in compliance with airport permit regulations, especially when working within the Aircraft Operations Area (AOA).

6.
Customer and Team Communication:

• Communicate effectively and professionally with co-workers, supervisors, administrators, and upper management.
• Respond to customer requests and inquiries in a professional manner, ensuring client satisfaction.
• Clearly communicate operational pain points and improvements to the OM and management team.
• Manage and…