Quality Assurance Specialist - Customer Interactions
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Nex Rep LLC seeks a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from its independent marketplace contractors, identifying trends and working with certification and operations teams to ensure client standards are met.
Responsibilities include assessing agent interactions, monitoring workflows, reviewing customer satisfaction, and providing actionable feedback for calibration sessions and scorecards.
We have an opening for a Quality Assurance Specialist
- Customer Interactions in TN, United States within Management & Operations, IT & Technology.
The advertised compensation is 42.000 - 66.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Quality Assurance Specialist
- Customer Interactions role in the description above.
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