Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Use kitchen equipment properly, including stoves, scales, fryers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain product knowledge and respond to customer questions.
• Monitor inventory levels and conditions.
• Maintain proper temperatures and logs for cases and coolers.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment and notify management of repairs.
• Report accidents and unsafe conditions.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience helpful
• Retail experience

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on bringing diverse teams together with a passion for food and people, with a shared purpose:
To Feed the Human Spirit. We innovate tirelessly to create great experiences for our customers, communities, and colleagues, with food at the core.

We value people. That’s why we provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

The Kroger Family of Companies offers comprehensive benefits including:

• Healthcare coverage: medical, dental, vision, prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support via EAP and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and career pathways.

For more info, visit our Benefits Page.

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing