Senior Contract Manager - Sales

Job Description:

The Senior Contract Manager
- Sales leads contract and plan document review activities for Select Health's Large Employer Sales business to ensure the accurate implementation of new and renewing employer groups. This role analyzes and interprets client contracts, Summary Plan Descriptions (SPD), Summary of Benefits and Coverage (SBC), Administrative Services Agreements (ASA), and related documents to identify plan design variances, implementation risks, and operational impacts.

Working across Sales, Account Management, Operations, and other stakeholders, the Senior Contract Manager helps ensure implementation readiness, consistency, and an exceptional customer experience.

Essential Functions Lead end-to-end implementation of large employer groups, including fully insured, level-funded, and self-funded accounts.

Develop and manage detailed implementation project plans, timelines, milestones, and deliverables.

Serve as the primary implementation contact for employer groups, brokers, consultants, TPAs, and internal stakeholders.

Conduct implementation kickoff meetings and ongoing status meetings with clients and project teams.

Ensure completion of all required documentation, contracts, eligibility files, funding arrangements, and benefit configurations.

Collaborates with cross-functional teams to ensure accurate implementation of new and renewing employer groups and to resolve questions related to benefit structures, plan design, and contract interpretation.

Identifies opportunities for process improvement that enhance implementation accuracy, reduce post-implementation exceptions, and improve customer satisfaction.

Reviews and interprets client contracts, Summary Plan Descriptions (SPD), Summary of Benefits and Coverage (SBC), Administrative Services Agreements (ASA), and other plan documents to identify benefit design variances, implementation requirements, and potential operational impacts.

Leads the contract review process for new and renewing employer group implementations, ensuring contractual requirements are accurately translated into operational and administrative processes.

Analyzes plan design differences, contractual provisions, and implementation requirements to identify potential risks, disruptions, and exceptions; collaborates with internal stakeholders to develop appropriate solutions.

Serves as a subject matter expert on employer group contracts and benefit plan documents, providing guidance to Sales, Account Management, Operations, and other stakeholders regarding contractual requirements and implementation considerations.

Develops, maintains, and enhances processes for tracking plan design variations, implementation decisions, and contractual requirements to improve consistency, reduce errors, and support successful implementations.

Maintains working knowledge of healthcare insurance products, benefit plan structures, and applicable regulatory requirements that may impact employer group implementation and administration.

Provides education and training to internal stakeholders regarding plan document interpretation, implementation standards, and best practices.

Partners with Select Health and Intermountain stakeholders to promote consistency in impl

Skills Analytical Contract  Principles Creative Thinker Project Management Complex Problem Solver Organization Relationship  Management

Minimum Qualifications Bachelor’s degree, from an accredited institution which will be verified, in an applicable major.

Five years of experience working with and analyzing contracts to gain a broad understanding of standard contract language.

Intermediate experience with word processing and spreadsheet programs.

Excellent writing, editing, verbal, and interpersonal communication skills.

Pref…