Customer Service Representative

ABOUT US

Albion Fit merges fashion with function, all while keeping it fun. We're a women’s swim and lifestyle brand known for quality, community, and engaging content. We are looking for a fun and outgoing person who can be a part of our team in providing high-quality customer support.

• Respond to customer inquiries via email, live chat, social media, and phone
• Provide expert guidance on product recommendations, sizing, styling, and product details
• Assist with order processing, tracking, exchanges, and returns
• Handle complaints or product issues with empathy and efficiency
• Collaborate with our fulfillment team to solve problems and share feedback
• Maintain a strong knowledge of our product catalog and brand story
• Use systems and tools to manage tickets and workflows

• You’re a great communicator—clear, friendly, and empathetic
• You’re highly organized and comfortable multitasking in a fast-paced environment
• You care deeply about customer satisfaction and brand loyalty
• You’re tech-savvy and learn new platforms quickly
• Experience with order management systems and a genuine interest in fashion

Murray, Utah

Part-time and Full-time/ $14/hr

Mon-Fri, 8-5 pm, Some Saturdays

(Mondays are needed the most. Some Saturdays for a morning chat shift only.)

50% Albion discount