FCC Operations Lead

Job Details:

Job Location:

HQ - Murray, UT 84107, Position Type:
Full Time,

Purpose:

• Conduct quality control (QC) reviews of Analyst case work including SAR/no-SAR determinations, CTR filings, CDD/EDD reviews, and 314(a)/OFAC alert dispositions to ensure accuracy, consistency, and compliance with regulatory requirements and bank procedures.
• Provide Analysts with clear, documented QC feedback and coaching on findings; identify recurring errors or knowledge gaps and recommend corrective training.
• Serve as the escalation point and subject matter expert for Analysts on complex investigations, ambiguous alerts, or unfamiliar products/typologies.
• Partner with the FCC Operations Manager to summarize QC trends, team performance observations, and risk themes.
• Lead or contribute to special projects assigned by the FCC Operations Manager, such as process improvement initiatives, procedure updates, system testing/enhancements, and regulatory exam preparation.
• Assist in developing, updating, and maintaining FCC Operations policies, procedures, and job aids.
• Assist the FCC Operations Manager with data analytics and reporting related to team performance, QC results, and operational metrics, as needed.
• Review Strategic Partner referrals for suspicious activity, complete investigations, and make SAR/no-SAR determinations.
• Complete comprehensive case investigations.
• Review bank-submitted CTRs and file reports, and complete CTRs as appropriate.
• Review and disposition 314(a) and OFAC alerts.
• Review and disposition AML/CFT alerts within the transaction monitoring system.
• Complete required CDD and EDD reviews as part of ongoing due diligence requirements.
• Review CMPI reports to determine if customers are intentionally staying under reporting thresholds, as needed.
• Review new accounts to confirm all CIP elements were collected as expected during onboarding, as needed.
• Perform negative news research utilizing open-source intelligence and bank resources.
• Create cases in the transaction monitoring system as needed.
• Other duties as assigned.

• Ability to be discreet with employee and customer information.
• Thorough knowledge of banking and AML/CFT/OFAC regulatory requirements.
• Ability to create clear and concise policies, procedures and instructions.
• Excellent computer knowledge and experience using Microsoft Excel and Word.
• Ability to communicate effectively both in person and over the phone.
• Strong attention to detail.
• Ability to analyze situations fully and accurately and reach productive decisions.
• Honesty and integrity, ability to make the right decision when faced with an ethical dilemma.
• Ability to learn and effectively utilize bank systems and programs.
• Understand government regulations with emphasis on the Bank Secrecy Act and related regulations.
• Strong analytical and problem-solving skills to be used in operational evaluation and interpretation of compliance information.
• Broad thinker with ability to drive execution and achieve results.
• Comfortable working under tight deadlines.
• Independent; able to tackle tasks on your own or within a group environment.
• Excellent written and verbal communication skills.
• Organized and motivated/self-starter.
• Strong investigative skills, including familiarity with public record research and database tools.
• Demonstrated transaction analysis skills that apply across numerous financial products in complex scenarios.

• High School Diploma or GED.
• 3+ years of experience within the banking or financial services industry.
• 2+ years of direct AML/CFT/OFAC experience required.
• Familiarity with relevant BSA/AML laws and regulations as well as industry best practices.
• Experience in BSA/AML or Fraud related work in banking or…