Property Claims Field Adjuster

Overview

Join to apply for the Property Claims Field Adjuster role at Bear River Mutual
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Position

Purpose:

Responsible for the investigation, negotiation and resolution of property loss claims. This includes assessing damages and writing the estimate of repairs or replacement using Xactimate. Responsible for documenting and organizing claim records to support payment. Must apply the appropriate policy coverage and legal analysis for payment of claims.

• Maintains high standards for customer service relations, including prompt contact and follow up to resolve claim issues and actively pursuing claim investigation to reach an expedient resolution.
• Conducts a thorough investigation of coverage, liability and damages; maintains supporting evidence for payment or denial.
• Inspects and documents damages, including photos, inventories, scope of damage, diagrams, etc.
• Coordinates repairs or replacement of damaged property, temporary housing, emergency restoration and contents replacement.
• Negotiates claims to a fair resolution.
• Performs risk analysis for home safety standards in a report form.
• Prepares cost estimator to establish insurance to value.
• Maintains an adequate claim reserve for anticipated loss and claim expense payments.
• Manages costs in association with all aspects of recovery (subrogation, salvage and reinsurance), as well as loss adjustment expenses.

• Education/Certification: College degree or equivalent training.
• Required Knowledge: Working knowledge of auto & property damage estimating; working knowledge of computer related applications; working knowledge of Home & Auto construction; understanding of Insurance policy contracts and coverage; understanding of the Utah Unfair Claim Practices Act.
• Experience
  
  Required:
  
  3+ years prior claims handling or damage repair experience; 2+ years prior property loss estimating.
• Skills/Abilities: Excellent communication and public relations skills; well organized and attentive to detail; excellent negotiation skills; strong computer skills; ability to resolve conflict amicably; clean driving record.

• Job Type: Full-time
• Pay: $70,000.00 - $95,000.00 per year

Bear River Mutual offers benefits including 120 hours of PTO for first-year employees, profit sharing up to 8%, a pension after five years of employment, medical and dental plans, HSA contributions, 401k match up to 4%, and a hybrid work schedule. Pay ranges may vary by experience.

Bear River Mutual, established in 1909, is Utah's oldest and largest personal lines property and casualty insurance company headquartered in Murray, Utah. The company focuses on high-level service for Utah markets and has been recognized for its success.

Location:

Murray, UT