Senior Wireless Sales Expert - Murray, UT
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Sales
Senior Wireless Sales Expert – Murray, UT
Join to apply for the Senior Wireless Sales Expert – Murray, UT role at Consumer Cellular, Inc.
Company OverviewAt Consumer Cellular we are redefining retail. We focus on exceeding expectations and building genuine relationships with guests, treating them like friends. Our stores are welcoming, lively, and designed to provide an unparalleled shopping experience.
Job SummaryWe are looking for outstanding relationship builders, conversation experts, and wireless technology gurus. As a Senior Wireless Sales Expert you will supervise the customer experience, resolve obstacles, and drive guest satisfaction.
What You Do In This Role- Brand Ambassador – Ensure a comfortable, welcoming front‑end for guests, embodying our core value of Happy Employee – Happy Customer.
- Relationship Builder – Act as an active listener, solution‑finder, and conversation initiator with guests, team, and leadership.
- Product & Services Expert – Translate wireless technology into everyday conversations; receive world‑class training on our products and services.
- Obstacle Remover – Make decisions, resolve escalations, and provide technology solutions to keep guests and teammates satisfied.
- Education &
Skills: - High school diploma or equivalent.
- At least 2 years retail management (keyholder) experience in a customer‑facing environment.
- 1+ year sales and customer service experience in the wireless industry.
- POS system experience with accurate transactions.
- Proficiency with MS Office (Word, Excel, PowerPoint).
- Schedule & Attendance:
- Store open 6–7 days a week. Hours 9 am–6 pm most days. Balance life/work with flexible scheduling.
- Physical Requirements:
- Ability to bend, stoop, reach, lift, push, pull, walk, stand for 6–8 hours and move merchandise.
- Light cleaning duties (dusting, counters, trash).
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved partner of AARP, we serve over 4 million subscribers with affordable plans, popular devices, and 100 % U.S. based customer support. Based in Scottsdale, AZ, we employ 3,000 staff nationwide.
Pay & Benefits- Base Pay: $42,000–$52,500 (depending on location).
- Uncapped commission.
- Competitive base pay with potential for shift differential, overtime, and bonus.
- Medical, dental, vision (98–100 % company‑paid).
- 401(k) company match up to 6 %.
- Paid Time Off after 30‑day waiting period.
- 6 company‑paid holidays plus floating holidays.
- Flexible Spending Accounts, life, long‑term disability, and employee assistance.
- Discounted company wireless plan, education reimbursement, rewards program.
Background check and drug screen required.
Location & ScheduleUnited States – Utah – Murray. Full‑time, no travel.
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