Customer Outreach Specialist

We are We Care Plumbing, Heating, and Air, a team of home service experts who go the extra mile to ensure peak performance for our customers' home’s plumbing, heating, air conditioning, and electrical systems. We have been in business since 2000. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year.

Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.

Apply for additional details!

We offer:

Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
401(k) retirement with company match

Weekly pay with incentives and bonuses

Company events & parties for individuals & families

Holiday pay, vacation pay, & paid time offPaid training

And so much more...

Job Requirements:

Pre-employment background check

Pre-employment drug screen

There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.