Party Coordinator

Party Coordinator

Job Summary:

The Party Coordinator is responsible for managing the entire birthday party department. Our ideal team member will serve as the 'First Point of Contact' for Urban Air and work with guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. They are also responsible for training party staff members and managing the birthday operations.

• You love working in a fast-paced, multi-faceted Family Entertainment scene!
• You are outgoing and personable with excellent verbal and written communication skills!
• You are extremely organized and love mentoring young people!
• You have a win‑the‑day attitude!
• You haven't met a goal you can't beat!
• You can set goals and achieve those goals through and with your team!
• You excel at ensuring the customer experience is EXCELLENT!
• You have the ability and willingness to resolve conflict quickly and fairly!

• People: get to like them; they are the MOST important asset!
• Making sure the party management system is being followed!
• You make sure we exceed mom's expectations!
• There is nothing you would not do for your TEAM!
• We strive for 100% "Guest Satisfaction"!
• Friday, Saturday, and Sunday full availability is a must!
• You must be able to represent! We want FUN and ENERGY just bursting out of you when you tell our guests about all the cool stuff Urban Air has, does and will do to make their events the most awesome ever!
• Like to party? We like to party… you get to sell our amazing party packages and then follow up with the guests to see if we exceeded expectations!
• We are passionate about winning and love to celebrate success - you work hand‑in‑hand with the rest of the Leadership Team to drive financial results in your store to new heights!
• Safety first. You work in a well‑maintained, safe, secure, and sanitary environment!
• And, because we expect you to "Act like you own it," your job includes everything listed above PLUS the ever‑popular "other duties as assigned." If you see a need, meet it; if you have an idea, share it; if you see a team member needing help, jump in and lend a hand!

Urban Air Murieta is an equal opportunity employer.