Collection Executive

Job Description – Collection Executive

Location:

Oman

Experience:

Minimum 2–3 years

Job Summary:

We are looking for a Collection Executive to manage customer accounts, follow up on outstanding payments, and ensure timely collection of receivables.

• Follow up with customers regarding outstanding payments through calls, emails, and messages.
• Maintain accurate records of collections, pending payments, and customer accounts.
• Prepare and share payment reminders and collection statements.
• Negotiate payment plans with customers where required.
• Coordinate with the Accounts and Sales teams to resolve billing and payment-related issues.
• Monitor overdue accounts and elevate long-pending payments to management.
• Prepare regular collection reports and update the status of outstanding accounts.
• Ensure collection activities are carried out professionally and in line with company policies.

• Minimum 2–3 years of experience in collections, credit control, accounts receivable, or a related role.
• Experience in Oman/GCC is preferred.
• Good communication and negotiation skills.
• Basic knowledge of accounting and receivables.
• Proficiency in MS Office/Excel.
• Ability to handle customer queries and follow up effectively.
• Strong organizational and follow-up skills.