Front Office Administrator

Responsibilities

• Serve as the first point of contact for clients and visitors, ensuring a warm and professional welcome that reflects the company’s values.
• Manage incoming phone calls and emails efficiently, directing them to the appropriate departments while maintaining confidentiality and professionalism.
• Coordinate appointment scheduling, ensuring smooth communication between clients and staff and optimizing the use of available resources.
• Maintain and update the front office filing system, ensuring that all documents are organized and easily accessible for team members.

• Bachelor’s degree in Business Administration or a related field is preferred, providing a solid academic foundation for administrative tasks.
• Proven experience of 2-4 years in a front office or administrative role, showcasing capability in managing diverse responsibilities.
• Certification in Office Management or Administration is a plus, demonstrating commitment to professional development.
• Experience in the hospitality or corporate sector is advantageous, highlighting an understanding of client-focused environments.