Senior Office Administrator

Senior Office Administrator

Job # :
req
37316 | Organization :
World Bank | Sector :
Administration/Office Support | Grade :
GD | Term Duration : 2 years 0 months | Recruitment Type :
Local Recruitment | Location :
Muscat, Oman | Required Language(s) :
English, Arabic

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity to help our clients solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the World Bank Group works with public and private sector partners worldwide, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

Visit (Use the "Apply for this Job" box below). for more information.

• Manage all aspects of office operations and facilities management, creating a pleasant, welcoming, and professional environment for staff, visitors, and guests.
• Act as a first point of contact for internal and external stakeholders, including government officials, consultants, and service providers.
• Organize and oversee travel arrangements, ensuring compliance with WBG travel policies and budgetary guidelines.
• Proactively identify and implement process improvements to enhance administrative efficiency and support the strategic goals of the WBG Oman team.
• Handle procurement accountability for country office goods and services, including SAP entry, POS creation, and reconciliation of corporate payment cards and accounts.
• Liaise with MoF, MoFA, and line ministries; oversee staff onboarding, visas, official correspondence, logistics, and VAT tax refunds.
• Serve as Security Focal Point, coordinating crisis management plans and ensuring regular review of SOPs.
• Draft, review, and edit correspondence, reports, and presentations; manage complex calendars and coordinate appointments for senior staff.
• Develop and maintain the WBG Muscat office contact list, manage communications, and document meetings and research materials.
• Maintain confidential files, records, and databases in accordance with WBG policies; support team leaders in updating SharePoint, One Drive, and other platforms.
• Coordinate planning and execution of WBG missions, events, workshops, and meetings, including venue arrangements, catering, and IT setup.
• Other duties as assigned by the Country Manager.

Attention:
Preference will be given to local talent, that is, applicants who are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.

• Bachelor's degree required.
• Minimum of 5 years of relevant administrative and office management experience or equivalent combination of education and experience.
• Experience working with high-level executive management.
• Excellent written and verbal communication skills in English and Arabic.
• Strong organizational and time‑management skills; ability to prioritize multiple tasks.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Excellent interpersonal skills; ability to work effectively in a multicultural environment.
• Experience with fast‑paced, international or governmental organizations is a plus.

Reporting Lines:
Reports to Country Manager and provides support to designated operational staff.

• Sense of urgency: anticipate and quickly respond to stakeholders' needs.
• Thoughtful risk‑taking: challenge the status quo and push boundaries for greater impact.
• Empowerment and accountability: empower yourself and others to act and hold each other accountable for results.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal‑opportunity and inclusive employer with a dedicated and committed workforce, and we do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.