Assistant Adminstration

Position Summary

The Assistant Administration is responsible for providing administrative and operational support to the team to ensure the efficient delivery of client services and internal processes. The role focuses on maintaining accurate records, monitoring operational trackers, supporting compliance requirements, and assisting with day-to-day administrative activities.

• Provide day-to-day administrative support to the team.
• Assist in coordinating internal tasks and following up on outstanding actions.
• Prepare correspondence, reports, and internal documents as required.
• Support the team in meeting internal service standards and deadlines.

• Maintain and update the Policy Tracker to monitor policy issuance and renewals.
• Maintain and update the Endorsement Tracker, ensuring all policy amendments are recorded and completed.
• Monitor outstanding documentation and follow up internally where required.
• Assist in maintaining policy checklists to ensure all required documents are completed before policy issuance.

• Organize and maintain electronic filing systems and shared folders in accordance with company standards.
• Ensure client files are complete, accurate, and properly archived.
• Maintain version control of documents and presentations.

• Assist in preparing documentation for internal audits and compliance reviews.
• Maintain audit checklists and ensure supporting documents are readily available.
• Support adherence to company policies, procedures, and quality standards.

• Prepare PowerPoint presentations, reports, and meeting materials.
• Update dashboards, trackers, and management reports.
• Assist with data compilation and formatting for client presentations and internal meetings.

• Coordinate the collection and distribution of insurance cards when required.
• Support policy documentation and administrative processes with insurers and internal teams.
• Assist with organizing meetings, maintaining action logs, and preparing meeting minutes where required.

• Maintain confidentiality of company and client information.
• Ensure accuracy and attention to detail in all administrative work.
• Identify opportunities to improve administrative processes and operational efficiency.
• Perform any other duties assigned by the management team that support the business operations.

• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, Outlook, and Word.
• Ability to manage multiple tasks and work under deadlines.
• Strong document management and record-keeping skills.
• Team player with a proactive and service-oriented approach.

• Diploma or Bachelor's degree in Business Administration or a related field –
• Register job seekers with the Ministry of Labour
• Fresh graduate maybe will fit better within our budget , however f available , we prefer Previous administrative experience, preferably within the insurance, financial services, or professional services industry.
• Familiarity with document management systems and Microsoft SharePoint is an advantage.