Program Manager

The Program Manager – National Fintech Strategy Implementation is responsible for the central coordination, oversight, monitoring, and reporting of the implementation of the National Strategy across relevant internal departments, government entities, and external stakeholders.

The role will provide a central Program Management Office (PMO) function, ensuring that strategic initiatives and deliverables are implemented in accordance with approved timelines, responsibilities, milestones, KPIs, and governance requirements.

The Program Manager will not replace the accountability of entities responsible for individual deliverables. The role will ensure effective coordination, visibility, accountability, dependency management, risk management, and escalation across the overall Strategy.

• Coordinate the implementation and execution of the National Fintech Strategy across all relevant stakeholders, including government entities, regulators, and external stakeholders.
• Translate strategic objectives and tactical plans into structured workplans, timelines, and ownership assignments for each initiative.
• Act as the central point of coordination between workstream leads, ensuring interdependencies between initiatives are identified and actively managed.
• Develop, maintain, and continuously update the integrated implementation roadmap for the National Fintech Strategy.
• Maintain a consolidated portfolio of all strategic initiatives, projects, and deliverables.
• Ensure each deliverable has clearly defined ownership, timelines, milestones, KPIs, dependencies, and expected outcomes.
• Maintain standardized deliverable/project cards and implementation plans.
• Coordinate annual and quarterly implementation priorities across the Strategy.
• Ensure alignment between interconnected initiatives and participating entities.

• Monitor the progress of strategic initiatives against agreed milestones, ensuring timely delivery and early identification of delays.
• Establish a structured progress-tracking mechanism (e.g., milestone tracker) applied consistently across all initiatives and work streams.
• Escalate delivery concerns to taskforce leadership promptly, with clear recommendations for corrective action.
• Identify delayed, at-risk, and off-track deliverables at an early stage.

• Track and report on key performance indicators (KPIs) and strategic outcomes across all initiatives within the national fintech strategy.
• Maintain a consolidated KPI dashboard reflecting real-time or near-real-time progress against strategic targets.
• Analyse performance trends and flag areas of underperformance or risk to strategic outcomes for leadership attention.

• Prepare executive dashboards, progress reports, and briefing materials for the national taskforce and senior stakeholders.
• Support governance processes, including preparation of meeting agendas, materials, minutes, and action trackers for taskforce and steering committee meetings.
• Ensure follow-through on agreed actions by maintaining a live action-tracking log and proactively following up with action owners.
• Coordinate the scheduling, logistics, and documentation of taskforce governance forums (steering committees, working groups, leadership briefings).

• Facilitate coordination and communication among participating entities to ensure alignment on priorities, timelines, and interdependencies.
• Serve as the primary operational liaison between the taskforce and workstream owners across different government and institutional stakeholders.
• Ensure consistent, timely communication of programme…