Project Manager, Operations Management, Change Management

• Define project scope, objectives, deliverables and acceptance criteria in coordination with clients and relevant stakeholders.
• Develop and maintain project plans, schedules, budgets and resource requirements.
• Coordinate project teams, subject matter experts and external parties to ensure clear responsibilities and timely delivery.
• Monitor project progress, expenditure and deliverable quality, and implement corrective actions where required.
• Identify and manage project risks, issues and dependencies, escalating matters that require management or client decisions.
• Manage changes to project scope, timelines and costs through the agreed change control process.
• Maintain effective client communication, lead progress meetings and prepare project status reports.
• Ensure project deliverables meet contractual requirements and obtain the required reviews, approvals and acceptance.
• Maintain project documentation and oversee handover, closure and lessons learned.
• Perform any other duties reasonably assigned by management within the scope of the role.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Information Technology, Engineering, Project Management or a related discipline.
• Proven experience managing consultancy, technology or organisational transformation projects.
• Demonstrated experience managing project scope, schedules, budgets, risks and multidisciplinary teams.
• Experience coordinating with clients, senior stakeholders and external service providers.
• Project Management Professional (PMP) certification or an equivalent qualification is preferred.

Skills and Competencies

• Strong project planning, execution and monitoring capabilities.
• Effective leadership, team coordination and stakeholder management skills.
• Strong communication, presentation and report-writing skills.
• Ability to manage competing priorities, resolve issues and make timely decisions.
• Sound understanding of project governance, change control and quality management.
• Proficiency in project management and reporting tools.
• Strong accountability, commercial awareness and attention to detail.

Language Requirements

• English: Professional proficiency, both written and spoken.