Bilingual Customer Support Agent; Arabic/English
Job Description & How to Apply Below
A customer service firm based in Muscat is seeking a Customer Support Agent to be the key contact for customers. The successful candidate will demonstrate strong communication skills in both Arabic and English, provide timely support across various channels, and resolve customer issues while ensuring an outstanding experience. Empathy, problem-solving abilities, and previous customer service experience are preferred. The position involves maintaining records and contributing to knowledge base updates.
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