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Guest Experience Specialist; On-site

Job in Muscat, Oman
Listing for: تطبيق مسرّة | Masarrah App
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 15000 OMR Yearly OMR 10000.00 15000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience Specialist (On-site)
A customer service-focused travel app is seeking a full-time Customer Care Officer in Muscat, Oman. The role involves handling customer inquiries, resolving issues, and ensuring high satisfaction. Candidates should possess strong interpersonal and communication skills, a relevant degree, and fluency in Arabic and English. Experience in customer support within the travel or hospitality industries is preferred. This position promotes positive client relationships while embodying professionalism and empathy.
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