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Customer Service Rep Bilingual

Guest Reservations & Service Specialist

Job in Muscat, Oman
Listing for: Grand Millennium Muscat
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 OMR Yearly OMR 10000.00 YEAR
Job Description & How to Apply Below
A premier hotel in Muscat is seeking a Reservations Agent to serve as the first point of contact for guests. This role involves providing outstanding customer service, assisting with booking inquiries, and ensuring efficient reservation processes. Key responsibilities include managing reservations through various channels, addressing guest inquiries, and maintaining knowledge of hotel policies. Ideal candidates should possess strong communication skills and a passion for hospitality, contributing to a high standard of guest experience.
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