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Call Center Supervisor: Lead, Coach & Optimize Service
Job Description & How to Apply Below
The Arab Lens in Oman seeks an experienced Call Center Supervisor to lead a dedicated team delivering efficient, responsive customer support. You will supervise daily operations, monitor performance, and coach representatives to meet service standards.
Ideal candidates bring 5+ years of customer service leadership, fluent English, and expertise with CRM and call center management systems. You will report to the operations lead and play a key role in improving customer experiences.
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