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Care Center Advisor: Patient Care & Service Excellence

Job in Muscat, Oman
Listing for: Nextcare
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 6000 - 12000 OMR Yearly OMR 6000.00 12000.00 YEAR
Job Description & How to Apply Below

Allianz Group is seeking a Care Advisor in Muscat to handle telephone inquiries about our products and services, following scripts and procedures, and delivering high standards of customer service. You will document interactions to support follow-ups and ensure proper closure.

You will collaborate with the Care Centre Team Leader and Assistant Manager, keep member records accurate, and assist with case follow-ups, GOP documentation, and coordination with relevant departments.

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