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Care Advisor: Customer Care & Case

Job in Muscat, Oman
Listing for: Ultimate.ai
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 6696 - 10044 OMR Yearly OMR 6696.00 10044.00 YEAR
Job Description & How to Apply Below
Position: Care Advisor: Customer Care & Case Follow-Up

Allianz Group is seeking a Care Advisor to handle telephone inquiries, document interactions, and follow up on cases in a patient-centric manner. You will work within the Care Centre team, ensuring data accuracy and adherence to predefined service levels.

The role emphasizes clear communication, professional etiquette, and collaboration with team leaders to deliver consistent, high-quality customer service across products and services.

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