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Customer Care Specialist: Resolution & Support

Job in Muscat, Oman
Listing for: FedEx
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 16000 OMR Yearly OMR 10000.00 16000.00 YEAR
Job Description & How to Apply Below

Fed Ex is seeking candidates in Oman to support customer interactions, manage hubs, and handle account creation and onboarding processes. The role involves handling inquiries, providing quotes, and resolving issues with a focus on accuracy and timely delivery of results.

Responsibilities include case management, service recovery, proactive prevention, and escalation when needed. The successful candidate will demonstrate strong communication, teamwork, and problem-solving skills within a dynamic

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