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Healthcare Insurance Member Experience Officer

Job in Muscat, Oman
Listing for: MedNet UAE FZ L.L.C
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 6700 - 13000 OMR Yearly OMR 6700.00 13000.00 YEAR
Job Description & How to Apply Below

Med Net Oman invites a Customer Service Officer to join MN SPC - Omani National. You will handle proactive member, provider, broker and insurer calls, aiming to enhance relationships through empathy and clear communication.

Your role includes collecting client feedback, coordinating with insurers, and maintaining complaint records via the ticket system, while delivering thoughtful outreach programs to improve loyalty.

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