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Health Insurance Customer Experience Officer

Job in Muscat, Oman
Listing for: MedNet Global Healthcare Solutions LLC
Full Time position
Listed on 2026-09-06
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 6900 - 10000 OMR Yearly OMR 6900.00 10000.00 YEAR
Job Description & How to Apply Below

Med Net Oman is seeking an Officer - Customer Service to enhance relationships with members, providers, brokers, and insurers. You will respond to calls promptly, support client servicing activities, and gather feedback to drive service improvements.

The ideal candidate holds a Bachelor’s in Medical or Paramedic, has 2 years in a hospital/medical insurance customer service role, and is fluent in English and Arabic. Shift work is required, with a strong focus on quality and customer satisfaction.

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