Service Delivery Coordinator
Do you enjoy leading a team that provides a high-quality service for our customers?
Do you love collaborating with teams to solve complex problems?
Join our Team
Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
Responsibilities- Protecting the health and safety of our personnel and the environment.
- Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
- Ensuring the assigned contracts/quotes are fully understood and capitalized upon, coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries.
- Acting as primary contact for client for job preparation, execution and close out.
- Being responsible for scheduling and dispatching of resources in line with job requirements.
- Being familiar with the assigned client’s process for MOC/escalation to ensure the proper process is followed when there is risk of not achieving the client’s objectives.
- Prompting escalation of issues that can impact service delivery, ensuring invoice is in line with contract/quote with no revenue leakage and timely collection of cash.
- Complying with Job Center and S&OP Platforms.
- Have a Bachelor's degree in Engineering.
- 10 years of experience in drilling services.
- Previous experience as an applications engineer for 4+ years.
- Technical knowledge and engineering understanding towards Drilling Services.
- Ability to work in a team.
- Demonstrated leadership skills.
- Demonstrate Intermediate / Advanced English proficiency.
- Contemporary work‑life balance policies and wellbeing activities.
- Comprehensive private medical care options.
- Safety net of life insurance and disability programs.
- Tailored financial programs.
- Additional elected or voluntary benefits.
R165287
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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