Credit Controller

Muscat, Sultanate of Oman

• Work Experience 3–5 years of proven credit control / accounts receivable experience, preferably across multiple entities, logistics, and/or automotive/vehicle sales.
• Job Opening Status Open
• Degree Bachelor's
• Job Role Credit Controller
• City Muscat
• Country Sultanate of Oman

Job Purpose

To manage the end-to-end credit control function for two companies — aLogistics AML and a Vehicle Sales SLM — ensuring strict adherence to the Credit Policy/Credit Manual, timely invoicing, effective collections, controlled order release/blocking, accurate customer account maintenance, and regular reporting to the Credit Control Manager. The role protects cash flow, minimizes bad debt,and supports Sales and Finance teams through daily coordination.

Key Responsibilities

1. Credit Governance,Policy & Credit Committee

• Ensure the Credit Policy/Credit Manual is strictly adhered to by all divisions across both companies.
• Support the escalation of any new policyamendments to all Sales Divisions.
• Serve as a member of the Credit Committee and coordinate meetings at least once a month with the CCM, including preparation of files, agenda, follow-ups, and action tracking.
• Manage customer blocking/unblocking in thesystem based on credit limits, overdue balances, and credit policy. Nofurther sales should be made to a customer at or over limit unless the Credit Committee approves a temporary increase or reviews the limit intotal. Ensure this blocking process is automated through IT in charge.
• Alert Division Heads/Sales Executiveswhenever a customer’s credit limit is reached or exceeded.
• Bring all amounts due exceeding 150 daysto the Credit Committee for appropriate action.
• Closely monitor related party transactions and ensure balances are confirmed on a semi-annual basis.

2. Customer Account Onboarding, Limits & Documentation

• For new customers, arrange the completecredit file for CCM approval; once approved, create the new customer codeand ensure all data is accurately entered.
• Prepare and submit customer credit limitincrease requests to the CCM for approval.
• Conduct credit checks/reference checks as required and maintain up-to-date customer credit files.
• Arrange for customer files to be filedcorrectly and kept updated in their designated place.
• Send monthly Statements of Account (SOA) to all customers / Salesmen.
• Send quarterly balance confirmations,obtain them, update files, and ensure each confirmation is properly filed.
• Reply to salesman emails andcredit-related enquiries within the same day, coordinating between Salesand Finance for posting, checking, and all matters related to credit control.
• Respond to all emails and customer/salesqueries promptly and within the same working day.
• Coordinate with Sales Executives and debtcollectors on a daily basis to ensure collections are made timely and customer queries regarding receivables are answered promptly.
• Follow up on collections with salesmen andthe collections team.

4. Order Release,Invoicing & Billing

• Ensure all new orders are cleared against the credit policy and reviewed before processing to unblock or process anybilling.
• Ensure invoices are submitted on time andfollow up with the collection team on each invoice.
• Ensure month-end billing is completedfully in coordination with all divisions.
• Ensure Finance posts all PDC/LC in thesystem and monitor related maturity/presentation requirements.
• Support accurate cash allocation and reconciliation of unallocated cash where required.
• Prepare age analysis for all receivables.
• Send outstanding payment reminders to customers on a timely basis.
• Liaise regularly with the CCM to identifycustomers whose cheques have bounced. Immediately inform the divisionconcerned to stop any further credit to the customer and initiate legal action…