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Job Description & How to Apply Below
Key Responsibilities b
- 1 Customer Service amp Transactions
- o Handle buying and selling of foreign currencies as per approved exchange rates
- o Provide accurate information on rates and charges to customers
- o Ensure customer transactions are processed quickly and efficiently
- o Maintain a professional and courteous approach while dealing with customers
- 2 Cash Handling amp Security
- o Ensure sufficient cash is available at all times to meet daily transaction requirements
- o Ensure accuracy in counting verifying and balancing cash
- o Safeguard cash and currencies in compliance with security procedures
- o Deposit excess cash in the bank as instructed
- 3 Compliance amp Regulatory Adherence
- o Strictly follow AML policies KYC norms and company compliance guidelines
- o Report suspicious transactions to the Compliance Officer amp Branch In‑Charge
- o Ensure all documents and customer IDs are verified and recorded as per regulations
- 4 Operational Efficiency
- o Accurately record all transactions in the system
- o Reconcile daily transactions and balance cash at the end of the day
- o Assist in preparing daily reports for submission to the Branch Manager
- 5 Teamwork amp Support
- o Support colleagues in branch operations when requiredo Participate in training sessions to stay updated with new policies products and regulatory requirements
- o Maintain discipline and professionalism within the branch
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