Sr. Officer - IT Security Operations

Overview

Job Purpose: The Senior Officer – IT Security Operations proactively monitors, controls, and secures the Bank’s IT infrastructure and information assets against cybersecurity threats. The role runs security monitoring and incident response activities, administers security tools, and supports compliance with the Bank’s cybersecurity frameworks and standards. The Senior Officer – IT Security Operations ensures operational resilience, timely incident resolution, and continuous improvement of security operations across on-premises and cloud environments.

• Monitors security events, network traffic, system logs, and alerts to detect and respond to cybersecurity threats.
• Executes security incident response, containment, investigation, and recovery activities in accordance with defined procedures.
• Administers and manages security solutions, including firewalls, VPNs, IDS/IPS, antivirus, and Endpoint Detection and Response (EDR) platforms across on-premises and cloud environments.
• Supports security operations for cloud platforms, including Microsoft 365 and other virtualized and cloud-based services.
• Identifies and mitigates security vulnerabilities and supports remediation actions arising from vulnerability assessments and ISO findings.
• Manages the patching activities and ensures systems comply with approved security policies and standards.
• Logs, tracks, and resolve security incidents within agreed SLAs and OLAs.
• Develops, updates, and maintains security playbooks, incident reports, dashboards, and operational metrics under the supervision of the line manager.
• Supports the development and enforcement of information security policies, procedures, and technical standards.
• Collaborates with network and infrastructure teams to strengthen network security architecture across LAN, WAN, and cloud environments.
• Plans and supports implementation of security upgrades and technology enhancements.
• Performs regular security operations maintenance, health checks, and system reviews.
• Troubleshoots security issues and coordinates maintenance activities with cloud providers and on-premises vendors.
• Ensures availability and operational readiness of critical security systems and devices.
• Implements and maintains security controls to protect data, systems, and infrastructure.
• Coordinates with Information Security Officers to align security operations with governance requirements.
• Automates routine security operations tasks to improve efficiency and ensure compliance.
• Maintains security documentation, including architecture diagrams, configurations, IP schemes, and operational records.
• Coordinates with vendors and service providers to ensure secure delivery of security products and services.
• Ensures security systems and devices support disaster recovery, backup, and resilience requirements.

• Bachelor’s degree in Computer Science, Information Technology, or related discipline.
• A Professional certification in IT Security Operations (E.g: CCNA, CCNP, Network+, cloud ..etc). is preferred.
• A minimum of 2 years of experience in managing IT Security Operations activities in a Bank is highly preferred.
• Proven experience with cloud services, virtualization technologies, and cloud security operations.
• Good understanding of cloud service models (IaaS, PaaS, SaaS) and deployment models, preferably Oracle Cloud Infrastructure.
• Solid knowledge of networking protocols, routing protocols, and security protocols including TCP/IP, BGP, OSPF, TLS/SSL, IPsec, VPN, SSH, and HTTPS.
• Familiarity with access control models, network security concepts, and enterprise monitoring tools.
• Hands-on experience with security diagnostic, monitoring, and analysis tools.
• Working knowledge of network and security operating systems such as Cisco IOS, JunOS, Forti
  
  OS, and similar platforms.
• Experience managing security networking hardware and software, including routers, switches, and firewalls.
• Basic project management and service management exposure; ITIL certification is an advantage.

Applications will be accepted until 15-Feb-2025 at 2:00 P.M

Submissions received after this date and time will not be considered