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Job Description & How to Apply Below
Role description
Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Documenting and communicating the business requirements.
- Analysing critical information during various stakeholder engagements and producing useful reports and documentation.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Ensuring solutions meet business needs and requirements.
- Updating, implementing, and maintaining business procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Monitoring deliverables and ensuring timely completion of projects.
- Model Business Processes, document functioning of as is system and to be systems using diagramming and other tools.
- Document & deliver user requirements and functional specifications.
- Prepare UAT scenarios and test data, facilitate UAT, help build prototypes.
- Liaise between development team, support team and user community.
- Build and deliver training including the necessary materiel.
- Provide functional support during development and post implementation support period.
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