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Job Description & How to Apply Below
Muscat, Sultanate of Oman | Posted on 06/21/2026
Senior Pre-Sales Engineer to lead and grow our pre‑sales operations focused on the full suite of Manage Engine solutions
. This role requires an experienced professional who can bridge the gap between customer requirements and our technical offerings. The ideal candidate will work closely with the sales team, project delivery, and leadership to drive solution development, client engagement, and successful deal closure.
Key responsibilities include:
- Solution Design & Demonstrations
- Lead and manage technical pre‑sales activities across all Manage Engine product lines (Service Desk Plus, OpManager, PAM
360, ADManager, Endpoint Central, etc.). - Conduct in‑depth customer requirement analysis and present tailored solution demos.
- Develop proof of concepts (POCs) and technical presentations.
- Prepare and respond to RFPs, RFIs, and RFQs with high‑quality documentation and technical compliance.
- Collaborate with the proposal and sales team to create winning bids and tenders.
- Review and ensure technical accuracy of all submission documents.
- Lead and manage technical pre‑sales activities across all Manage Engine product lines (Service Desk Plus, OpManager, PAM
- Implementation Oversight & Documentation
- Oversee solution architecture and implementation plans.
- Draft technical documentation, architecture designs, and solution implementation guides.
- Act as a subject‑matter expert (SME) and provide technical training to internal staff.
- Build and manage a high‑performing pre‑sales engineering team.
- Stay updated on Manage Engine’s evolving product suite, roadmap, and best practices.
- Engage with C‑level stakeholders to understand strategic goals and IT infrastructure.
- Identify cross‑sell and up‑sell opportunities within existing clients.
- Assist in pricing strategies and licensing guidance.
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum 7+ years of experience in IT solutions pre‑sales, with 3+ years in a leadership role.
- Proven expertise in Manage Engine products and ecosystem.
Technical Skills
- Deep hands‑on experience with ITSM, ITOM, IAM, UEM, SIEM, and IT analytics tools.
- Strong understanding of infrastructure, networking, Active Directory, security, and cloud technologies.
- Proficiency in preparing technical and commercial proposals, RFPs, and RFIs.
Soft Skills
- Excellent communication, presentation, and interpersonal skills.
- Strong leadership and team management abilities.
- Fluent in English;
Arabic is a plus.
Certifications (preferred)
- Manage Engine Certified Professional
- ITIL Foundation
- PMP, CISSP, or similar relevant certifications
Benefits
- Competitive salary package with performance‑based incentives
- Annual bonus based on company and individual performance
Ongoing training and certification support for Manage Engine and other relevant technologies - Opportunity to lead enterprise‑grade digital transformation projects
- Work in a high‑growth, tech‑driven environment with a collaborative culture
- Health insurance and annual leave as per company policy
- Career progression into executive leadership roles
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